Are you a customer service superstar?
Supercharge your career.
Help us to change an industry.
We think life insurance is awesome, but ruined by sales people.
That’s why we designed an entirely new way to buy life insurance.
We need awesome customer service people to make it fly.
“Could be the protection industry’s iPhone moment. Their technology, ideas and insight can help take any protection business to the next level.”
Paul Foody
COO, Lifesearch
What will your role entail?
- You will hold pre-booked appointments with life insurance customers who have already requested quotes.
- You will use our system to discuss their quotes, answer any questions they have and help them to start cover if they want to.
Why work for us?
Do something that really matters
Life insurance is a really, really important product which can help families get through the toughest of times.
No Pushy Sales
Say goodbye to negativity, and enjoy your days talking to happy people about a really important product.
How are we different?
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No bullsh*t cultureWe’ll always be straight with you, and expect the same in return.
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No room for passengersWe only hire fantastic people. We work hard, fast and diligently.
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Growth mindsetWe’re thirsty for knowledge and learning. We’re never satisfied with today.
Are you one of us?
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Leave your ego at the doorBe prepared to be challenged, and we’ll provide an environment to grow faster than you have at any other business.
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Listen more than you speakAs our grandmas say “You have two ears and one mouth”. Use them accordingly.
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Be obsessedWe’re obsessed with process, detail and urgency. We expect the same from you.
Join a superstar team!
Minimum role requirements
- RO5 qualified (we can fund in advance of joining)
- 2+ years in a successful phone-based customer service position (with evidence of KPI’s)
- Evidenced knowledge learned in advance of key insurers, product variations and underwriting criteria (we’ll provide training for this)
Benefits
- Fully remote working 📍
- £30k Basic + Up to £10k annual bonus 💰
- Group Life, CIC & IP 🏥
- Group Pension 👵🏻
- Industry-leading performance coaching 📚
Meet our Founder
“Luke must be the UK’s leading expert in protection sales and marketing”
John Nelmes
Lloyds Banking Group
“There can’t be many other people as passionate and experienced at the coal face of the protection industry”
Mike Pritchard
Legal and General